Refund Policy
Last updated: January 09, 2026
1. General Policy
We stand behind our services. Refunds are only granted for valid reasons and are evaluated case-by-case. If you're not satisfied within 7 days, contact contact@fanboosters.shop. We prioritize resolving the issue and may grant bonus credit as appropriate.
2. Valid Refund Reasons
You are eligible for a refund only if:
- Service was not delivered within the promised timeframe and you have waited beyond the stated delivery period
- Service quality does not meet our published standards and you have provided evidence
- Technical issues prevent service delivery and the issue is on our end
- Duplicate orders or billing errors confirmed by our system
- Service was cancelled by us before delivery began
Important: Refunds are not automatic. All requests must be submitted through our support system with valid reasons and evidence.
3. Non-Refundable Situations
The following are NOT eligible for refunds:
- Services that have been successfully delivered and completed
- Change of mind after service delivery has started
- Services delivered more than 30 days ago
- Account violations or policy violations
- Refunds requested after account termination or suspension
- Quality issues that are within normal industry standards
- Partial delivery when the service is still in progress
4. Refund Request Process
To request a refund, you must:
- Contact our support team within 7 days of purchase (or issue discovery)
- Provide your order number and detailed reason for refund
- Provide evidence if claiming quality issues (screenshots, details)
- Our team will review your request within 24-48 hours
- Approved refunds are processed within 3-5 business days
5. Refund Methods
Refunds will be processed using the same payment method used for the original purchase:
- PayPal - Refunded to your PayPal account
- Credit Card - Refunded to your card
- Cryptocurrency - Refunded to your wallet
- Other methods - Processed accordingly
6. Processing Time
Refund processing times vary by method:
- PayPal: 3-5 business days
- Credit Card: 5-10 business days
- Cryptocurrency: 1-3 business days
- Bank Transfer: 7-14 business days
7. Partial Refunds
In some cases, we may offer partial refunds:
- Partial service delivery when service cannot be completed
- Quality issues with specific aspects (not entire service)
- Delays in delivery (proportional to delay impact)
8. Chargeback Policy
Warning: If you file a chargeback without contacting us first:
- Your account will be immediately suspended
- Future orders will be declined
- We reserve the right to dispute the chargeback with evidence
- You may be permanently banned from our services
Always contact us first! We resolve 99% of issues without chargebacks. Chargebacks should only be a last resort for genuine fraud.
9. Contact for Refunds
To request a refund, contact us through:
- Email: contact@fanboosters.shop
- Live Chat: Available 24/7 on our website
- Support Ticket: Through your dashboard
Our Promise: We are committed to your satisfaction. If you have a valid reason for a refund, we will process it fairly and promptly.
Note: This refund policy is subject to change. We will notify users of any significant changes via email or website notice.